Help & Documentation
Everything you need to know about using Youth Platform. Find guides, tutorials, and answers to common questions.
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Getting Started
New to Youth Platform? Start here to set up your club and learn the basics.
Session Management
Learn how to create recurring sessions, generate instances, and manage your schedule.
- Creating Recurring Sessions
- Generating Session Instances
- Managing Locations
- Rota Management
- Assigning Staff to Sessions
- Session Registration Modes
Check-In System
Master the QR code check-in system with different security levels.
- How QR Check-In Works
- Security Levels Explained
- Self-Registration for New Visitors
- Checking Out Young People
- Viewing Check-In History
Attendance Management
View and manage attendance for all sessions from a single screen.
- Attendance Page Overview
- Manual Check-In by Staff
- Managing Attendees
- Locked Sessions
- Finalising Sessions
My Sessions
For session leaders and team members to manage their assigned sessions.
Young People Management
Manage member profiles, medical information, and registration workflows.
- Adding Young People
- Managing Profiles
- Medical Information
- Registration Approval Workflow
- Archiving and GDPR Deletion
Guardian Portal
Help guardians access the portal and manage their children's information.
- How Guardians Log In
- Linking Guardians to Children
- Guardian Permissions
- Pre-Registration for Sessions
- Updating Medical & Consent Info
Staff Management
Manage your team, understand roles, and control access permissions.
- User Roles Explained
- Inviting New Staff
- Managing Permissions
- Multi-Factor Authentication (MFA)
- Safeguarding Leads
Reports & Analytics
Generate attendance reports and gain insights into your club's activity.
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